1. Identification details of the website owner
In compliance with Article 10 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce —LSSI-CE—, users are hereby informed of the identification details of the owner of this website:
Owner: Terralupa Spain SL
Trading name: TerraLupa
Tax ID / VAT number: B21905153
Registered address: Calle Goiri 4, 1D, Madrid
Email address: hello@terralupa.com
Telephone: +34 655581273
Website: www.terralupa.com
2. Purpose and scope
This Legal Notice governs access to, browsing and use of the website www.terralupa.com —hereinafter, the “Website”—, which is owned by Terralupa Spain SL.
Access to the Website and the use of the content, services and information contained therein imply the user’s express and unconditional acceptance of this Legal Notice, as well as the Privacy Policy and Cookie Policy published on this Website.
If the user does not agree with any of the conditions set out herein, they must refrain from accessing, browsing or using the Website.
The owner reserves the right to amend this Legal Notice at any time. Users are therefore advised to review it periodically.
3. Conditions of access and use
3.1. Free access
Access to the Website is free of charge and does not require prior registration, except in those sections or functionalities where this is expressly indicated.
3.2. Proper use of the Website
The user undertakes to make appropriate use of the Website, its content and services, in accordance with applicable legislation, good faith, public order and this Legal Notice.
The following activities are expressly prohibited:
- Using the Website for unlawful or harmful purposes or for purposes contrary to good faith, public order or generally accepted standards of conduct.
- Reproducing, distributing, publicly communicating, transforming or modifying the content of the Website without the owner’s express authorisation or sufficient legal grounds.
- Introducing, distributing or running computer viruses, malware or any other physical or logical system that may cause damage to the Website or to the systems of the owner or third parties.
- Attempting to access, use or manipulate data belonging to the owner, other users or third parties.
- Carrying out actions that may damage, disable, overload or impair the Website or prevent its normal operation.
- Using the Website’s content for commercial purposes without the owner’s prior express authorisation.
3.3. Accuracy of the information provided
The user declares that all information provided through the Website, particularly through contact forms or electronic communications, will be truthful, accurate, complete and up to date.
The user will be responsible for any damage, loss or consequence arising from the provision of false, inaccurate or outdated information.
4. Intellectual and industrial property
All content on the Website, including, but not limited to, text, images, photographs, designs, logos, trademarks, trade names, graphics, icons, source code, structure, visual design, audiovisual content and any other elements forming part of the Website, is owned by Terralupa Spain SL or by third parties that have authorised its use.
Such content is protected by applicable intellectual and industrial property legislation.
The reproduction, distribution, public communication, transformation, making available or any other form of exploitation of the Website’s content is prohibited without the prior express authorisation of the owner or the corresponding rights holders.
Access to the Website does not grant the user any intellectual or industrial property rights over its content.
5. Third-party links
The Website may contain links to websites, platforms or content owned by third parties.
The owner is not responsible for the content, information, services, policies, terms or privacy practices of such third-party websites, nor for any damage or loss that may arise from accessing or using them.
The inclusion of external links does not imply any association, approval, supervision or endorsement by the owner of the linked content or services.
6. Disclaimer of warranties and liability
The owner makes every reasonable effort to keep the Website available, up to date and functioning correctly. However, the owner does not guarantee the continuous availability of the Website or the absence of interruptions, technical errors or access failures.
To the extent permitted by applicable legislation, the owner will not be liable for any damage or loss arising from:
- The unavailability, lack of maintenance or improper functioning of the Website.
- The existence of errors or omissions in the content.
- The presence of viruses, malware or other harmful elements introduced by third parties.
- Improper use of the Website by users.
- Access to third-party content, services or websites linked from the Website.
- The lack of truthfulness, accuracy or currency of the information provided by users.
The user is responsible for their use of the Website and for the information they provide through it.
7. Contact form and processing of personal data
7.1. Data controller
For the purposes of applicable personal data protection legislation, users are informed that the data provided through the Website will be processed by:
Data controller: Terralupa Spain SL
Tax ID / VAT number: B21905153
Registered address: Calle Goiri 4, 1D, Madrid
Email address: hello@terralupa.com
7.2. Purposes of processing
The personal data provided by the user may be processed for the following purposes:
- To handle and respond to enquiries, requests or communications submitted through the Website.
- To manage pre-contractual or contractual relationships with users, clients, suppliers or collaborators.
- To send information related to the requested services, where applicable.
- To comply with legal obligations applicable to the owner.
7.3. Legal basis for processing
The legal basis for processing personal data will be, as applicable:
- The consent of the data subject, in accordance with Article 6.1(a) of the General Data Protection Regulation —GDPR—.
- The implementation of pre-contractual measures or the performance of a contract, in accordance with Article 6.1(b) of the GDPR.
- Compliance with legal obligations applicable to the data controller, in accordance with Article 6.1(c) of the GDPR.
7.4. Data retention
Personal data will be retained for the time necessary to fulfil the purpose for which they were collected and, subsequently, for the legally required periods to address any potential liabilities.
7.5. Recipients of the data
Personal data will not be transferred to third parties, except where required by law or where necessary to provide a service requested by the user.
Where service providers may access personal data on behalf of the data controller, they will act as data processors and must provide appropriate safeguards in accordance with applicable legislation.
7.6. User rights
The user may exercise the following data protection rights at any time:
- Right of access.
- Right to rectification.
- Right to erasure.
- Right to object.
- Right to restriction of processing.
- Right to data portability.
To exercise these rights, the user may send a written communication to:
[CONTACT EMAIL]
The user also has the right to lodge a complaint with the Spanish Data Protection Agency —AEPD— through its website: www.aepd.es.
8. Cookie Policy
The Website may use first-party and/or third-party cookies to improve the user’s browsing experience, analyse the use of the Website and, where applicable, provide additional functionalities.
Users can find detailed information about the use of cookies in the Cookie Policy published on this Website.
9. Applicable law and jurisdiction
This Legal Notice is governed by Spanish law.
For the resolution of any dispute arising from access to or use of the Website, the parties will submit to the courts and tribunals that have jurisdiction in accordance with applicable legislation.
Where the user acts as a consumer, the competent courts and tribunals will be those established under applicable consumer and user protection legislation.
Last updated: May 2026